Terms of Service

Effective Date: July 27, 2025

Welcome to whuze.com, owned and operated by WESTGATE CATERING LIMITED ("we," "us," or "our"). These Terms of Service ("Terms") are a legally binding agreement between you and WESTGATE CATERING LIMITED. By accessing or using our website and services ("Service"), you agree to be bound by these Terms and all other policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these Terms, you may not use our Service.

1. ELIGIBILITY AND ACCOUNT RESPONSIBILITIES

To use our Service and make a purchase, you must be at least 18 years old or the age of majority in your jurisdiction. You are responsible for all activities that occur under your account and for keeping your login information secure. You agree to provide accurate, complete, and current information for all orders. We are not liable for issues arising from incorrect information you provide.

2. PRODUCT INFORMATION AND PRICING

All prices for products on our website are listed in United States Dollars ($USD). We reserve the right to change prices at any time without prior notice. While we strive for accuracy, we do not warrant that product descriptions, pricing, or other content on the Service is always complete, current, or error-free. We reserve the right to correct any errors and to cancel orders if information is inaccurate.

3. ORDER, PAYMENT, AND BILLING

By placing an order, you agree to pay all charges incurred, including taxes and shipping fees. We accept all major credit/debit cards (Visa, Mastercard, American Express, and Discover) and PayPal. All payments are processed securely by Stripe and PayPal. We do not store your financial information on our servers. Full payment is required before your order can be processed and dispatched.

4. SHIPPING, RETURNS, AND CANCELLATIONS

Your purchases are governed by our other policies, which you agree to by using our Service:

  • Shipping & Delivery: We ship most orders via UPS, USPS, or FedEx Ground. Orders are processed within 1-3 business days, with an estimated transit time of 3-5 business days. Free shipping is offered on all orders over $120. We currently only ship to the 48 contiguous United States. Full details can be found in our Shipping Policy.
  • Returns & Refunds: We offer a generous 120-day return window from the date you receive your order. Items must be in original condition, and sale items are final sale. The refund process is detailed in our Return & Refund Policy.
  • Cancellations: You may cancel an order for a full refund within 12 hours of placing it. Full details on cancellations and exchanges are available in our Return & Refund Policy.

5. INTELLECTUAL PROPERTY RIGHTS

All content on our website, including text, graphics, logos, and images, is the property of WESTGATE CATERING LIMITED or its content suppliers and is protected by U.S. and international copyright laws. You are prohibited from using any of our intellectual property without our express written consent.

6. PRIVACY & COOKIES

Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy. This policy also details how we use cookies and other tracking technologies to enhance your experience. By using our Service, you consent to this processing.

7. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Service and all products are provided "as is" and "as available." We do not guarantee that the Service will be uninterrupted, secure, or error-free. To the fullest extent permitted by law, WESTGATE CATERING LIMITED shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Service or from any products purchased.

8. PROHIBITED ACTIVITIES

You agree not to use the Service for any unlawful or fraudulent purpose. Prohibited activities include, but are not limited to, collecting other users' data, engaging in spamming, or attempting to interfere with the proper functioning of the website.

9. CHANGES TO THE TERMS

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Service constitutes your acceptance of the revised Terms.

CONTACT US

If you have any questions about these Terms of Service or any of our policies, please contact us at support@whuze.com.